Question 1

What is Corpilus?

Accepted Answer

Corpilus is a Company AI Agent — a platform that transforms generic AI (like ChatGPT) into a domain-aware assistant that understands your company's documents, CRM data, and internal knowledge. It provides accurate, cited answers specific to your business.

Question 2

How is Corpilus different from ChatGPT?

Accepted Answer

ChatGPT knows nothing about your company. Corpilus ingests your documents, connects to your CRM (CorpFlow), and learns from your team's corrections. It gives cited answers from your actual data — not generic responses.

Question 3

What file formats does Corpilus support?

Accepted Answer

Corpilus supports 20+ file formats including PDF, Word (.docx), Excel (.xlsx), PowerPoint (.pptx), CSV, HTML, RTF, and ZIP archives. Files are automatically extracted, chunked, and indexed.

Question 4

Can I use Corpilus with my existing tools?

Accepted Answer

Yes! Corpilus integrates with CorpFlow CRM, Aderius marketing platform, Sydocu DMS, Opatico, Google Drive, OneDrive, Dropbox, and AWS S3.

Question 5

How many languages does Corpilus support?

Accepted Answer

The Corpilus interface is available in 9 languages: English, German, Slovak, Czech, Polish, Italian, French, Spanish, and Serbian. AI responses work in any language supported by the selected model.

Question 6

Is there a free trial?

Accepted Answer

Yes, all plans include a 14-day free trial. No credit card required. You get full access to all features included in your selected plan.

Question 7

Can I change plans later?

Accepted Answer

Absolutely. You can upgrade or downgrade at any time. Changes are prorated and take effect at the start of your next billing cycle.

Question 8

What are AI credits?

Accepted Answer

AI credits represent token usage across all AI providers. 1 credit = approximately 1,000 tokens. Usage varies by model — GPT-4o uses more credits per query than GPT-4o-mini.

Question 9

What happens if I exceed my AI credit limit?

Accepted Answer

On Starter, overage is billed at €0.005 per 1,000 tokens. On Professional, €0.003. Enterprise plans include high limits, and Dedicated plans have unlimited credits.

Question 10

Can I bring my own API keys (BYOK)?

Accepted Answer

Yes, all plans support BYOK for OpenAI, Anthropic, and Google. Your API keys are encrypted with Fernet (AES-128 + HMAC-SHA256) before storage. Using your own keys means AI credits are not consumed.

Question 11

How does the Knowledge Base (RAG) work?

Accepted Answer

Documents are chunked into 800-token segments with 100-token overlap, then embedded using state-of-the-art models (OpenAI text-embedding-3-small or Ollama nomic-embed-text). When you ask a question, the most relevant chunks are retrieved via cosine similarity and provided to the AI as context, ensuring accurate, cited answers.

Question 12

What is the DB Reader?

Accepted Answer

DB Reader translates natural language questions into safe SQL queries. It connects to your databases (CorpFlow, Aderius, Sydocu) and returns results with auto-generated charts. All queries are read-only with security guardrails.

Question 13

Can I run AI models locally?

Accepted Answer

Yes! Enterprise and Dedicated plans support Ollama for local AI processing. Default model is qwen2.5:7b (4.7 GB). When the Kill Switch is enabled, all AI runs locally with zero cloud exposure.

Question 14

What databases does Corpilus support?

Accepted Answer

Corpilus uses PostgreSQL 16 with pgvector for its own data. The DB Reader can connect to any PostgreSQL database, including CorpFlow, Aderius, Sydocu, and Opatico.

Question 15

Is my data safe with Corpilus?

Accepted Answer

Yes. Corpilus uses 6 security layers: HTTPS/firewall, JWT authentication, PostgreSQL RLS for tenant isolation, Fernet encryption for API keys, a Data Protection Engine with 50+ patterns, and a Kill Switch for zero-cloud operation.

Question 16

What is the Kill Switch?

Accepted Answer

The Kill Switch is a toggle that ensures no company data is ever sent to external AI providers. When enabled, all AI processing runs locally on your Ollama instance. No data leaves your server.

Question 17

Is Corpilus GDPR compliant?

Accepted Answer

Yes. Corpilus includes GDPR compliance presets in the Data Protection Engine, automatic PII detection and redaction, data isolation through RLS, and the Kill Switch for complete data sovereignty.

Question 18

How is tenant data isolated?

Accepted Answer

Corpilus uses PostgreSQL Row-Level Security (RLS) with FORCE policies on 10+ tables. Each request sets a tenant context variable, and RLS policies ensure no cross-tenant data access. Context is automatically reset on connection pool checkin.

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